Frequently Asked Questions

Royal Discount is a live-shopping, resale, merchandise, and online community brand built around the thrill of finding something special.

Live-show inventory may include vintage finds, jewelry, fashion, collectibles, surprise deals, and one-of-a-kind discoveries. Official branded merchandise is also being developed.

Royal Discount live shows take place on Whatnot. Use any Get $15 to Spend Here button on this website to open the official Royal Discount invitation page.

You may be able to browse without an account, but following, chatting, bidding, or purchasing may require a Whatnot account.

No app download is forced by this website. Whatnot may offer browser and app experiences; availability can vary by device and feature.

Open the Royal Discount invitation page on Whatnot and use Whatnot’s follow control to keep up with future live shows.

Yes. New Whatnot customers can get $15 in shopping credit through the official Royal Discount invitation link, subject to eligibility and Whatnot terms. Royal Discount may receive referral credit from an eligible signup.

The first planned collection includes T-shirts, hoodies, hats, mugs, tumblers, and tote bags. Items remain labeled Coming Soon until genuine product listings are connected.

Final policy pending fulfillment-provider confirmation.

Some items may be made to order. Final policy pending fulfillment-provider confirmation.

A product-specific size chart will be shown once final garment and fulfillment details are confirmed.

Follow the care label included with the final product. Product-specific instructions will be added once supplied.

Final care instructions pending fulfillment-provider confirmation.

Gift suitability and any gift-message options will be confirmed when the merchandise storefront is connected.

Screens can display colors differently. Final product pages will identify reasonable color variation without promising an exact screen-to-product match.

It opens Royal Discount’s permanent /scan page, where you can continue to the live shop, official merchandise, or Royal Notice.

An official Royal Discount code will point to the verified Royal Discount domain and the permanent /scan path. Always check the destination shown by your phone before opening a link.

The merchandise code is designed to point to the permanent /scan path so the onward Whatnot destination can be updated without reprinting the code.

Use good lighting, flatten the printed area, hold the camera steady, and try the readable website address printed beneath the code.

No. Scanning opens a web page. A purchase requires separate action through the applicable checkout platform.

No. The website does not automatically download an app.

Final tracking instructions pending fulfillment-provider confirmation.

Keep the packaging and take clear photos. Final reporting steps and deadlines pending fulfillment-provider confirmation.

Final resolution process pending fulfillment-provider confirmation.

Final policy pending fulfillment-provider confirmation. Made-to-order production may limit changes after an order enters production.

Final exchange policy pending fulfillment-provider confirmation.

See Shipping & Returns for the current policy status. Unsupported return promises will not be posted.

Use the order information and support tools available within Whatnot. Whatnot purchases follow Whatnot’s applicable policies.

The merchandise support email and fulfillment instructions will appear on the Contact page when confirmed.